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WE'RE MOVING ITEMS TO A NEW LOCATION!
From August 1 onwards, items located in Redford – specifically all chairs, floral items, and most of our vases – will be available for pick-up on Saturday mornings from 9 to 12. Alternatively, you can opt to have your items transferred to Sterling Heights for a Friday pick-up for an extra $50, or vice versa.
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" What if my items are at more than one location? "
If your items are at more than one location, you can pick up from both locations or you can transfer your items to one location for a small fee of $50
LOADING GUIDELINES
To make sure you're all set, we've also introduced guidelines for loading items onto your vehicles smoother and safer.
Weekend Rentals
Our design team is often in the field on the weekends. In order to serve the design community all Saturday and Sunday rentals are picked up on Friday and returned Monday. This can be entered into the system and it will calculate as a single-day rental.
Security Deposit
Upon on time return and item inspections deposits are returned. Banks may take 5-7 days to complete the return.
Rental Quality
We pride ourselves on a high-end experience. we also recognize that rentals are in high rotation and transport meaning damage occurs to items. Our designers are highly skilled at disguising imperfections but we allow clients to refuse items upon pickup without penalty. If an item is accepted a REFUND WILL NOT LATER be honored.
Do you offer delivery?
Currently YES, we do! The delivery rate varies based on your event location and time of delivery. It would also be subject to availability.